An IT business continuity plan should identify critical systems, key contacts, backup arrangements, recovery priorities and the steps needed to keep essential work running during a major disruption.
It should also define who makes decisions, how staff will communicate, where recovery information is stored and how backups or alternative systems will be accessed if normal infrastructure is unavailable.
The NCSC recommends preparing incident roles and recovery arrangements in advance. See its response and recovery guidance, and ask Kazzoo about business IT support in Leicester.
What is an IT disaster recovery plan?
How often should a business back up its data?
How should a business respond to a personal data breach?
