Phishing is still one of the most common ways attackers try to gain access to business accounts. Modern scam emails are often well written, visually convincing and timed to look like a normal invoice, password reset, document share or supplier request. The safest approach is to teach staff to recognise patterns rather than rely on obvious spelling mistakes.
Check the request, not just the design
A message can look perfect and still be fraudulent. Ask whether the request is expected. Is someone asking for an urgent payment, a password reset, bank detail change or confidential file? Requests that create pressure or bypass a normal process deserve extra checking.
Look closely at the sender and link
The display name in an email can be copied easily. Check the full sender address and hover over links before clicking. A login button that points to an unfamiliar domain is a strong warning sign. On mobile devices, where addresses are often hidden, staff should be especially careful.
Use a second route to verify important changes
If a supplier asks you to change bank details, or a senior colleague requests an unusual payment, verify the request using a known phone number or an existing contact method. Do not rely on the contact details contained in the suspicious message itself.
Technology should back up staff awareness
Training matters, but people should not carry the whole burden. Email filtering, multi-factor authentication, secure device configuration, patching and monitoring can all reduce the chance that one mistake becomes a serious incident.
A simple next step
Kazzoo supports Leicester businesses with practical email, account and device security. If phishing is becoming a concern, we can review the weak points and help tighten them up.
Useful Kazzoo services: Security services · IT support
Talk to Kazzoo
If you would like practical advice based on your current setup, contact Kazzoo. We support businesses across Leicester and Leicestershire with day-to-day IT support, infrastructure, security and technology planning.