Computer support Leicester
IT SUPPORT CONTRACTS TO SUIT YOUR BUSINESS & BUDGET
Leicester’s SMEs can choose from a variety of pro-active support options covering IT and communication infrastructure.
Management contracts are to suit your business and can be tailored to fit your budget and your business needs.
If you are looking for a reliable company to work alongside your internal IT department, we can help.
The appliances we support include Microsoft servers, PCs, SAN & NAS storage devices, routers, firewalls, web filters & switches.
LOCAL IT SUPPORT FOR LEICESTER BUSINESSES
Oadby, Leicester, is our base of operations. We serve 80% of clients in the Leicester and Leicestershire region. Besides Nottingham, Derby, Northampton, we also serve the East Midlands. Even though most IT infrastructure is online today, our customers appreciate having access to local support for rapid call-out times.
REACTION TIMES THAT ARE QUICK
A Service Level Agreement assures rapid response times and peace of mind for all managed contracts. During business hours, you can choose between an on-call response time or a response time that suits you.
ON-SITE SUPPORT & SERVICE DESK
We use leading IT management software to ticket all service and support requests, either by phone or by email. We have a team of skilled technical engineers who can help you remotely resolve most 1st line support issues. Our 3rd line team handles complex requests and critical incidents and, if necessary, will visit the site.
In addition to managing and monitoring your devices and network, we will identify and address vulnerabilities before they threaten productivity or threaten your business.
STRATEGIES FOR INFORMATION TECHNOLOGY
As an added value service, we also offer advice and reports on IT strategy and the evolving needs of the modern workplace and involvement in HR-related IT developments such as onboarding new employees, managing leavers, and informing end users regarding corporate policies and safety procedures.
IT SUPPORT PROVIDER IN LEICESTER
Providing practical, reliable and cost-effective IT support to Leicester businesses for over two decades has earned us a strong reputation. As this industry is constantly changing, we keep our investment in the latest technologies and knowledge. We achieve this by giving you complete security and peace of mind. You can rely on Kazzoo to keep you safe and secure.